DATA ENTRY
Organizations need to
process a rapidly growing amount of information. Data entry and information
processing workers help ensure the smooth and efficient handling of
information. By keying in text, entering data into a computer, operating a
variety of office machines, and performing other clerical duties, these
workers help organizations keep up with the rapid changes that are
characteristic of today’s “Information Age.” In addition to the job titles
discussed below—such as word processors, typists, and data entry keyers—data
entry and information processing workers are known by various other titles,
including electronic data processors, keypunch technicians, and
transcribers.
Word processors usually set up and prepare reports, letters, mailing labels, and other text material. As entry-level workers, word processors may begin by keying headings on form letters, addressing envelopes, or preparing standard forms on computers. As they gain experience, they often are assigned tasks requiring a higher degree of accuracy and independent judgment. Senior word processors may work with highly technical material, plan and key complicated statistical tables, combine and rearrange materials from different sources, or prepare master copies.
Most keyboarding is now done on computers that normally are connected to a
monitor, keyboard, and printer and may have “add-on” capabilities, such as
optical character recognition readers. Word processors use this equipment to
record, edit, store, and revise letters, memos, reports, statistical tables,
forms, and other printed materials. Although it is becoming less common,
some word processing workers are employed on centralized word processing
teams that handle transcription and keying for several departments.
In addition to fulfilling the duties mentioned above, word processors often
perform other office tasks, such as answering telephones, filing, and
operating copiers or other office machines. Job titles of these workers
frequently vary to reflect these duties. For example, administrative clerks
combine word processing with filing, sorting mail, answering telephones, and
other general office work. Note readers transcribe stenotyped notes of court
proceedings into standard formats.
Data entry keyers usually input lists of items, numbers, or other data into
computers or complete forms that appear on a computer screen. They also may
manipulate existing data, edit current information, or proofread new entries
into a database for accuracy. Some examples of data sources include
customers’ personal information, medical records, and membership lists.
Usually, this information is used internally by a company and may be
reformatted before other departments or customers utilize it.
Keyers use various types of equipment to enter data. Many use a machine that
converts the information they type to magnetic impulses on tapes or disks
for entry into a computer system. Others prepare materials for printing or
publication by using data entry composing machines. Some keyers operate
online terminals or personal computers. Increasingly, data entry keyers are
working with nonkeyboard forms of data entry, such as scanners and
electronically transmitted files. When using the new character recognition
systems, data entry keyers often enter only those data which cannot be
recognized by machines. In some offices, keyers also operate computer
peripheral equipment such as printers and tape readers, act as tape
librarians, and perform other clerical duties
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